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F A Q

Welcome to our Frequently Asked Questions page!
Here you’ll find clear answers to the most common inquiries about custom flexible packaging, printing, materials, lead times, pricing, and shipping.
Whether you’re a new customer or a long-term partner, this section will help you get quick and reliable information.
If you have any additional questions, please feel free to contact our sales team — we’re always here to provide expert assistance and customized solutions.

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FAQs
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What types of packaging bags do you offer?

We offer a wide range of flexible plastic packaging, including stand-up pouches, eight-side seal bags, zipper bags, vacuum bags, shrink films, and roll films, suitable for various products.

What materials are available?

We provide multiple material options such as PET, PE, NY, PP, and aluminum foil laminates, and can customize multi-layer films to meet oxygen barrier, moisture resistance, or oil-proof requirements.

Do you provide food-grade packaging?

Yes, we offer food-safe materials and packaging solutions, suitable for food, dietary supplements, and pharmaceutical products, ensuring hygiene and safety.

Can you customize the bag shape and size?

Absolutely. We can customize bag shapes according to your product size, weight, and usage, and offer options such as zipper, spout, tear notch, and hanging hole designs.

What if I’m not sure what type of packaging I need?

Of course! Just tell us about your product type, application, quantity, and budget, and we’ll recommend the most suitable packaging structure and material for your needs.

What is the cost of custom-printed packaging?

Pricing depends on the material, size, printing method, and quantity. Once we understand your requirements, we’ll provide a detailed and transparent quotation.
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Can you print my company logo on the packaging?

Yes, we provide high-quality printing up to 10 colors, supporting flexographic, rotogravure, and digital printing methods.

What’s the difference between digital and rotogravure printing?

Digital Printing: No plates needed, ideal for small batches or multiple SKUs, flexible design changes, shorter lead time. Rotogravure Printing: Uses engraved cylinders, high print precision, vivid colors, suitable for large-scale production, lower unit cost with higher volume.

Do you offer design or sample services?

Yes, our professional design team can provide design suggestions based on your brand identity and produce samples for approval.

What’s the difference between digital printing and rotogravure printing?

Digital Printing: No need for printing plates, ideal for small batches or multiple SKUs. Flexible design changes and shorter lead times. Perfect for prototypes and market testing. Rotogravure Printing: Uses engraved cylinders for high-precision, vivid color printing. Best suited for large-scale production, with lower unit cost at higher volumes. Delivers consistent, high-quality print results with excellent color depth.
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Can you customize packaging according to product size?

Yes, we can customize bag shapes and sizes based on your product dimensions, weight, and usage.

What additional features do you offer?

We support features such as zipper, hanging hole, tear notch, spout, and window designs.

Can you provide barrier films or aluminum foil laminates?

Yes, we offer various laminated film structures to meet oxygen barrier, moisture-proof, and industry-specific requirements.
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What is the production lead time for custom packaging?

Lead times are flexible, usually 10–20 business days, depending on quantity and print complexity.

Can you provide rush production?

Yes, we offer expedited production and can ship quickly depending on stock availability.

Do you support small quantity orders?

Yes, small batch production is available for product samples or market testing.
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How is the price of custom packaging calculated?

Pricing depends on material, size, printing method, and quantity. We will provide a detailed quotation after understanding your requirements.

What is the minimum order quantity (MOQ)?

Depending on bag type and printing method, MOQ usually ranges from 1,000 to 5,000 units.
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What if there's a quality issue with my order?

We provide returns, replacements, or reshipment to ensure customer satisfaction.

Can we sign a long-term supply agreement?

Yes, we support long-term partnerships to provide stable supply and customized solutions.
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Are your packaging materials recyclable?

Yes, we use eco-friendly materials and offer recyclable or biodegradable solutions.

Do your products meet international standards?

Yes, our products comply with FDA, EU, SGS, and other food and export standards, and test reports are available.

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